Work With Us

Senior Client Relationship Manager (Corporate)

Our client base is growing and we’re looking for a Senior Client Relationship Manager to join our Corporate Market team.

The Corporate market represents a significant amount of our Annual Recurring Revenue (ARR) and we’re poised for substantial further growth here — as a result, we’re looking to grow the team. Reporting into the Corporate Market Director, you will play a lead role in serving, renewing, and growing a portfolio of clients.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Managing and growing your own book of business and portfolio of ~50 accounts;
• Onboarding, maintaining, and retaining accounts, nurturing clients throughout their contract and renewal;
• Leading and designing detailed account plans, to unlock account growth and cross-sell opportunities by exploring the client’s operating environment and priorities;
• Building relationships with our key client stakeholders (i.e. Company Secretaries and governance teams, CEOs, CFOs, Chairmen, and Board Directors);
• Delivering client training and sharing best practice on board reporting;
• Identifying and generating referrals from existing customers;
• Maintaining up-to-date knowledge of competitors and the client market;
• Supporting the marketing team with high-quality thought leadership (i.e. written content and events).

WHAT ARE WE LOOKING FOR?

• Has a track record of owning a portfolio of clients and delivering against growth targets;
• Has high levels of EQ and the ability to build relationships with senior stakeholders;
• Has gravitas and feels confident presenting to board-level directors;
• Has strong project management skills and the ability and tenacity to navigate complex roll-outs;
• Is commercially minded with an entrepreneurial drive and ‘can do’ attitude;
• Enjoys networking with clients and prospects to deepen relationships;
• Is committed to delivering the best quality of service to their clients;
• Has exceptional attention to detail and standards;
• Contributes ideas for the improvement of the team and internal processes;
• Is an ambassador for the business, living and breathing the Board Intelligence principles and standards.