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Please see below a list of third parties Board Intelligence uses for sub-processing:

Sub-processor Hosting location Transfer mechanism Service
AWS UK Standard Contractual Clauses Amazon email services for notifications
Bugsnag US Standard Contractual Clauses Software bug monitoring
Confluent UK Standard Contractual Clauses Infrastructure management tool 
Datadog US Standard Contractual Clauses Platform monitoring
Docebo Ireland Adequacy and Standard Contractual Clauses Learning management system
Hubspot US Standard Contractual Clauses Communications provider (service updates)
Intercom* US Standard Contractual Clauses Service and support tool used for logging and tracking client service tickets
Mailchimp/Mandrill US Standard Contractual Clauses Communications provider
Pulsant UK N/A Infrastructure hosting of wholly owned servers and network equipment. Provider has no access to data
Salesforce Service Cloud UK Standard Contractual Clauses Service and support tool used for logging and tracking client service tickets
SmartSurvey UK N/A Customer survey tool
Twilio US Binding Corporate Rules and Standard Contractual Clauses SMS sender for two factor authentication
 

* Intercom will not process data for customers who contracted with us from 27 March 2023.

Please see below for details of planned changes to our Lucia sub-processor list above:

Sub-processor Hosting location Transfer mechanism Service
Google Cloud Platform to be added to our list of sub-processors from Q3 2023 UK Standard Contractual Clauses Data hosting
 
Last updated: 5th April 2023.
 

Get notified of future updates to our list of Lucia sub-processors

Want to keep track of the third-party sub-processors that we use? Leave your details below and we’ll send you a notification whenever we make changes to the list above.
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