Lessons Learned From a Crisis

What lessons did the COVID-19 crisis teach boards about the way they work? We reached out to our network of Chairs, board directors, leaders, and senior governance professionals through a series of in-depth interviews and a survey and asked them to share how the crisis has impacted the way their boards operate.

We looked beyond meeting frequency and duration and asked whether boards have become more or less effective, whether the move to virtual meetings has improved or damaged boardroom dynamics, and how the crisis has affected decision-making and priorities.

We've distilled the findings of our research into 12 lessons learned, grouped under the 6 recurring themes that emerged: Focus, Board Information, Purpose and Stakeholders, Decision-Making, The Virtual Board, and Technology. Download the report for the survey results and invaluable insights from our interviewees.