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Client survey results 2015

Written by Emma Priestley | 24 June 2016

How did we make a difference to board reporting in 2015?

In December 2015 we surveyed our clients to understand the impact of our products and services, and to ensure we were exceeding our clients’ expectations and needs.

We were delighted with the feedback, which included a significant increase in boardroom productivity and substantial time savings, and we have taken on board ideas for how we could further develop and improve our products. Here were the results: 

 

Advisory Services

Are your board packs and meetings more effective?

99.7%

Agreed

“Board Intelligence translated the breadth and scope of the business into insightful reporting, which has greatly improved our efficiency and decision making”

~ Paul Sullivan, Finance Director, Network Rail

Find out how to make your board packs more effective →

 

Read - Board Portal

How much time have you saved creating board packs?

42.3%

Weighted average

“Read is easy to use and has enabled a significant saving in administrative time and cost”

~ David Holmes, Director of Finance, Havering College

Find out how to save time creating board packs →

 

Write - Report Writing Toolkit

What time reduction have you seen in drafting board papers?

26.5%

Weighted avg.

“An innovative solution to report writing. Board productivity has improved as a result”

~ Alison Kay, Group General Counsel, National Grid

Find out how to reduce the time you spend drafting board papers →

 

Customer Support

How would you rate our customer service?

★★★★★

4.9 out of 5

“The support team are incredibly quick at responding and I can always rely on them to provide a fantastic level of support”

~ Catherine Lindsay, Assistant Company Secretary, Whitbread

 

Would you recommend us?

8.8

Average recommendation score: 0 (absolutely not) - 10 (definitely)

“This is the future of board reporting”

~ John Browett, NED, easyJet

If you would like to find out how Board Intelligence could help your organisation's board reporting please get in contact.