Four things that make fund service providers switch to Board Intelligence

From Waystone to Apex to Ocorian, the world’s largest fund, trust, and corporate service providers use Board Intelligence to deliver superior client service. Here are the four important reasons why they, and 12,000 users from the fund service community, have switched to using our board management technology.

1. It saves time and cost internally, while increasing client spend

Fund service providers are under pressure to do more with less. Our board portal is optimized to provide operational efficiencies that save time and reduce costs.

With Board Intelligence, it’s quick and easy to create agendas, brief report authors, upload files, and publish packs through a powerful but intuitive administrator interface. This saves hours, if not days, spent on these recurring tasks every month. Our intelligent permission system also empowers you to make last-minute changes, whether that’s adding or removing users, editing the agenda, or including late papers.

“We’re looking at a 20–25% time-saving in creating the board packs compared to our old board portal provider.”

~ Adam Jeffries, Group CIO, JTC

And Board Intelligence brings more than cost savings: one of our recent fund service partners reported an overall client spend increase of 7% after incorporating our portal into their services portfolio.

2. Its design is tailored to fund service providers’ specific needs

Most board portals are built only for listed companies. Board Intelligence is different.

“Board Intelligence’s portal is clearly built to suit the needs of fund services teams.”

~ Wendy Twamley, Senior Director, Internal Corporate Secretarial Services

Our trademark bookcase and bookshelf structure separates your clients’ data, keeping everything simple and secure while giving you a bird's-eye view of everything you’re administering. Our granular permission set guarantees that administrators and clients can only access the documents that are relevant to them. We even have different roles for junior and senior administrators, so packs can be collated by juniors and then approved and published by seniors.

3. It offers fund service providers’ clients a premium experience

One of our fund service partners described their board portal as their “shop window”, so it’s important that their clients have the best possible experience.

“BI24 are amazing! Without fail, every time we need something, they are the most responsive support team I deal with across all of our vendors globally.”

~ Stuart Geddes, Group Head of IT, Ocorian

With Board Intelligence, your clients can:

• Quickly search packs to find the information they need, whether it’s from two weeks or two years ago, even when they’re on the go or off the grid.
• Collaborate on packs ahead of time using annotations and in-app chat, so they can get straight to the heart of matters when their meetings start.
• Feel confident that their data is hosted in the highest-quality data centers. Should they lose their device, we can remotely wipe any data for extra assurance.
• If you have any technical questions, you can speak to our BI24 Team, who are available 24 hours a day, 365 days a year.

4. Switching is easy

As the leading board management solution in the fund service space, we know what’s involved in switching board portals with transparency. Here’s what you can expect:

• We’ll start by helping you build a business case outlining the projected time and cost savings, and where possible, new revenue streams.
• Next, we’ll map out a migration and onboarding plan, and assign you a dedicated account manager to oversee the switch program.
• Then we’ll tailor our charging model to suit your needs and fit around your previous contract, so you won’t be paying for two solutions at once.

If you’d like to request a quick demo of our board portal, get in touch here.