MPS, creating improved insight through the discipline of focus

The Medical Protection Society (MPS) is the world’s leading member-owned, not-for-profit protection organization for healthcare professionals. It supports 300,000 members globally.

Frustrated by their previous board portal, MPS CEO Simon Kayll wanted a solution that would make it more efficient to share board packs, improve the information in the packs, and drive more strategic conversations in the boardroom.

What was MPS looking to change about its board reporting?

After attending a Board Intelligence seminar on best practice CEO Reports, Simon contacted the Board Intelligence team. We reviewed MPS’s board pack, benchmarking it against peers in the industry. With writers unsure about what to include or exclude, reports ran to dozens of pages long, making it difficult for the board to digest the key points and focus on what mattered.

Planning agendas for the annual cycle and making the inevitable last-minute amendments was taking up too much time. MPS wanted to spend this time on improving the quality of these agendas instead.

With MPS’s previous board portal, preparing and sharing board packs was a manual, time-consuming process. Directors also got frustrated when they needed to access current or previous packs, as the technology was slow and had only basic search functions.

What was the outcome of working with Board Intelligence?

Switching to Board Intelligence has led to shorter, smarter board packs, better-prepared meetings, and more focused boardroom discussions.

Since switching to our board portal, MPS can build and share packs in minutes, automate notifications for deadlines and pack updates, and add and remove users in a few clicks.

The powerful search feature for keywords within and across board packs, and the ability to share notes and collaborate on packs before the board meeting, have both proved popular with directors.

With Board Intelligence’s Agenda Planner, MPS can see and manage their forward calendar of agendas in one place, with no need to flip between tabs, documents, or files. The company secretariat can easily make changes with drag-and-drop functions, and agenda timings are automatically updated. The secretariat can also tag agenda items by stakeholder group and get instant analytics data about how the board and committees are spending their time. This is a key feature needed to demonstrate Section 172 compliance for the annual report.

Thanks to a combination of report writing training, best-practice templates, and paper scoring, MPS’s report writers now have the tools and skills to author papers that contain only the critical information, in a consistent structure.