Please see below a list of third parties Board Intelligence uses for sub-processing:
|Sub-processor||Hosting location||Transfer mechanism||Service|
|AWS||London||Standard Contractual Clauses/Binding Corporate Rules||Amazon Web Services for notifications|
|Bugsnag||US||Standard Contractual Clauses||Software bug monitoring|
|Datadog||US||Standard Contractual Clauses||Platform usage monitoring|
|Docebo||Ireland||Adequacy||Third-party data hosting|
|Hubspot||US||Standard Contractual Clauses||Third-party communications provider (service updates)|
|Intercom*||US||Standard Contractual Clauses||Third-party data SaaS platform used for logging and tracking client service tickets|
|Mailchimp/Mandrill||US||Standard Contractual Clauses||Communications provider|
|Memset||UK||N/A||Third-party infrastructure hosting (back-ups)|
|Papertrail†||US||Standard Contractual Clauses||Platform usage monitoring|
|Pulsant||UK||N/A||Third-party infrastructure hosting of our wholly owned data servers without read access to such data|
|Salesforce Service Cloud||UK||Standard Contractual Clauses||Service and support tool|
|SmartSurvey||UK||Adequacy||Customer survey tool|
|Twilio||US||Binding Corporate Rules and Standard Contractual Clauses||Two-factor authentication service|
* Intercom will not process personal data for customers who contracted with us from 1 April 2023.
† Papertrail does not process personal data for customers who contracted with us after the end of June 2021.
Please see below for details of planned changes to our Portal sub-processor list above:
Get notified of future updates to our list of Portal sub-processors
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