Board management software
Board Intelligence or Diligent: Which board portal is right for you?
Find out how Board Intelligence stacks up against Diligent.
Book a demoChoosing between Board Intelligence and Diligent for your board portal? This decision goes beyond meeting management compliance — it's about creating the conditions for sharper thinking and better decisions. The right platform should support your board where it matters most: in moments of complexity, scrutiny, and change.
Most providers stop at meeting logistics and document sharing, but Board Intelligence goes further. As Europe’s largest board technology and advisory firm, trusted by leaders across the Fortune 500, FTSE 100, and OMX 30, we bring together two decades of governance insight and secure, enterprise-grade technology.
This detailed comparison cuts through the marketing noise, so you can improve governance efficiency and supercharge your board's effectiveness.
How Board Intelligence compares to Diligent
A board portal built to streamline board management processes as well as board performance. Combines specialist AI-enabled tools with advisory expertise grounded in two decades of research into governance and board best practice.
Focused on enterprise-grade board management and compliance in large and regulated organisations.
Board Intelligence offers flexible, scalable pricing options that grow with you and deliver tangible ROI. You only pay for the services you need. Pricing has also been externally benchmarked to ensure it provides value for money on a like-for-like basis.
Premium, enterprise-focused pricing.
Board Intelligence doesn't offer tick-box features for the sake of it; our tools are rooted in a deep understanding of governance best practice and workflows.
Strong on analytics and GRC workflows for large, complex organisations. Less emphasis on features that enhance board performance and does not offer advisory services.
Board Intelligence launched its first AI product in 2022, which means we have more experience than any other board portal provider. AI tools support a growing range of use cases, including minutes, meeting preparation, and report writing.
First AI features launched in 2024, offering board book summaries and risk scanning tools. Features are built on generic generative AI capabilities rather than board effectiveness insights.
Rated higher on G2. The Board Intelligence portal offers a clean, intuitive, and uncluttered user interface that's loved by directors and governance professionals alike.
Full-featured, but some users report a steeper learning curve for certain tools.
Board Intelligence's platform is secure by design, offering enterprise-grade security that's routinely tested and certified by the world's most demanding institutions.
Enterprise grade security, but responsibility for infrastructure security is shared with AWS.
Board effectiveness isn't just about checking boxes. Board Intelligence is the only portal provider that can unleash the potential of your board and governance team with tools, services, and insights built on the science of board effectiveness.
A software provider. Offers governance insights via analytics but does not offer board effectiveness advisory services or tools that go beyond administrative workflows.
Board Intelligence consistently leads the pack when it comes to service and support. Offers true 24/7 service and support guided by one principle: remarkable quality.
Rates reasonably highly for customer support, but not as highly as Board Intelligence.
Board Intelligence doesn't just offer enterprise-grade solutions; it offers use cases across a wide range of sectors, from UK-based scale-ups to global corporate service providers and fund administrators.
Large, highly regulated organisations or boards seeking analytic and compliance capabilities. Less ideal for boards wanting advisory support or to improve board effectiveness and performance.
G2 satisfaction ratings
*Data is scoped to the Board Management category and correct as of August 2025.
Rated a board management leader on G2
From easiest admin, fastest implementation to best ROI users love Board Intelligence across small business, mid-market and enterprise.
FAQs
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How easy is it to switch from Diligent to Board Intelligence?
Switching board portal is simple and most organisations move across quickly, with little disruption. From preparing your internal business case to setting up your templates, migrating your materials, and training your directors, our onboarding team are with you every step of the way.
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What is the key difference between Board Intelligence and Diligent?
When you work with Board Intelligence you don’t just get a software tool — you get a partner. We’ve spent 20 years developing tools, services, methodologies, and best practices that improve the efficiency of governance processes and the effectiveness of boards. It’s not just about digitising packs — it’s about raising the quality of thinking around the board table.
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How does Board Intelligence use AI compared to Diligent?
Board Intelligence launched its first AI tool in 2022. We have more experience than any other board portal provider when it comes to developing AI-powered tools that make a difference to boards and governance teams. We don’t just use AI to reduce the admin burden; we use AI to improve efficiency and drive better governance standards and boardroom decision-making.
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Which platform is easier for board members and governance teams to use?
Board Intelligence is designed to make life easier for directors and governance professionals, so we’ve built a clean, uncluttered, and intuitive platform. In contrast, Diligent can feel complex and admin heavy. Independent review platforms back this up: on Capterra, Board Intelligence scores 4.8/5 for ease of use, compared to Diligent’s 4.6/5.
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What type of customer support and onboarding does Board Intelligence provide?
We provide high-quality service and personal support. Our team handles migration, trains administrators and directors, and offers ongoing help by phone or email. Unlike Diligent, where support can feel distant, we deliver service that’s responsive and tailored to your organisation’s needs. G2 users rate our support 9.6/10, making us one of the industry’s leaders in this regard.
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Is Board Intelligence more secure than Diligent?
Clients value knowing exactly where their data sits and that our security exceeds compliance requirements. That’s why we’ve built our business, processes, and products from the ground up with security as the number one priority. We are ISO 27001 certified and operate at the vanguard of best practice for information security and data privacy, which means we’re repeatedly selected as the preferred supplier to many of the most security-conscious organisations in the world.
Find out more in our guide to the security and resilience of the Board Intelligence platform.
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Who is Board Intelligence best suited for compared to Diligent?
Board Intelligence suits organisations that want more than a digital library. If you want to improve the quality of board papers, discussions, and decisions, and a partner who’ll support you on your governance journey, we’re the right fit.
What’s more, the Board Intelligence platform — with our client-first approach, intuitive tools, and flexible design — satisfies a wide range of use cases, from heavily regulated industries and complex global enterprises to high-growth scale-ups and non-profit organisations. We are also the market leader in the fund administration and corporate services sector, offering a platform uniquely suited to the needs of corporate service providers such as Apex Group and Waystone.
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