Board management software
Board Intelligence or Diligent:
Which board portal is right for you?
Find out how Board Intelligence’s board management software stacks up against Diligent.
Choosing between Board Intelligence and Diligent for your board portal? This decision goes beyond managing meetings — it's about creating conditions for sharper thinking and better decisions.
The right platform supports your board's work where it matters most: in moments of complexity, scrutiny, and change.
Many board management software providers offer secure document storage. Few go further, helping your board and governance team excel year-round. This detailed comparison cuts through the marketing noise, so you can improve governance efficiency and supercharge board effectiveness.
Board Intelligence vs. Diligent
| What matters | How Diligent performs | How Board Intelligence performs | The Board Intelligence difference |
| Pricing & value for money | Board Intelligence offers flexible, scalable pricing options that grow with you and deliver tangible ROI — not high entry-level price points with bundled features that limit flexibility. | ||
| Key features | Board Intelligence doesn't offer tick-box features for the sake of it; our tools are rooted in a deep understanding of governance best practice and workflows. | ||
| Use of AI | Board Intelligence launched its first AI product in 2022, which means we have more experience than any other provider when it comes to deploying AI safely and securely to deliver positive impact. | ||
| Usability | The Board Intelligence portal offers a clean, intuitive, and uncluttered user interface that's loved by directors and governance professionals alike. | ||
| Support & onboarding | Board Intelligence offers true 24/7 service and support guided by one principle: remarkable quality. That's why we consistently lead the pack when it comes to service and support. | ||
| Security | Board Intelligence's platform is secure by design, offering enterprise-grade security that's routinely tested and certified by the world's most demanding institutions. | ||
| Board effectiveness partner | Board effectiveness isn't just about checking boxes. Board Intelligence is the only portal provider that can unleash the potential of your board and governance team with tools, services, and insights built on the science of board effectiveness. | ||
| Best for | Board Intelligence doesn't just offer enterprise-grade solutions; we offer use cases across a wide range of sectors, from UK-based scale-ups to global corporate service providers. |
Pricing & value for money
Board Intelligence offers flexible pricing options that align with your governance team's needs and grow with you. We don’t bundle in features and services for the sake of it, we work with you to build a package that will deliver the return on investment you’re looking for — now and in the long-term. Our pricing has also been externally benchmarked to ensure it provides value for money on a like-for-like basis.
Key features
Don’t pay for tick-box features that don’t add value. Board Intelligence’s board portal has been built by governance experts for governance experts, to add value where it matters most. Our products and features are shaped by our deep understanding of our clients’ needs and 20 years’ research into the science of board effectiveness.
From smart drag-and-drop agenda-building and calendar integrations to AI-powered minute writing and director preparation tools, you can use as much, or as little, of the Board Intelligence suite as you need to optimise your board reporting and meeting cycle.
Use of AI
Board Intelligence launched its first AI product in 2022 — Lucia, an AI-powered report writing platform purpose-built for board papers. That means we've got more experience than any other board management software provider when it comes to deploying AI safely and securely to deliver positive impact — whether that's using AI to write high-quality minutes in a fraction of the time or enhancing directors' preparation for meetings with Insight Driver.
Usability
Board Intelligence offers a streamlined, uncluttered, and user-friendly experience. Our user interface is highly intuitive and easy to use — so much so, that it's loved by directors and governance professionals alike.
The Board Intelligence portal combines the familiarity of paper with the best that digital tools can offer, making it easy for board members to navigate through documents, identify when papers have been newly published or updated, and to make and share notes with other directors.
Governance teams and administrators benefit from this simplicity — and a high degree of autonomy, too. The platform's design puts you in control, so that you can onboard new users and manage document access permissions at a granular level, in confidence.
Explore our client case studies to find out more.
“The Board Intelligence board portal could not be more intuitive. Everybody loves using it, and we’ve saved so much time.”
~ Jason Wright, Society Secretary, Nationwide
Read the case studySupport & onboarding
Other providers claim to offer 24/7 support, but the reality is often different. At Board Intelligence, our customer success and support teams are guided by one principle: remarkable quality. That's why we consistently lead the pack when it comes to service and support.
And when it comes to onboarding, we offer high-quality training, user learning resources, data migration support, and a dedicated onboarding manager so you always have a point of contact.
Read our G2 reviews to hear more.
Board effectiveness partner
Board effectiveness isn't just about compliance and checking boxes. It's about going beyond the board meeting and empowering your board, management, and governance team with tools and insights that supercharge their effectiveness. Through a suite of software products, advisory services, best-selling books, and thought leadership resources, Board Intelligence is the only portal provider who can go this far — enhancing every aspect of board performance, from board reporting and agenda planning to board evaluation and director upskilling.
Who is Board Intelligence best for?
With a client-focused platform that grows with you, Board Intelligence satisfies a wide range of use cases, from regulated industries like financial services and complex global enterprises to high-growth scale-ups and non-profit organisations. We are also the market leader in the fund administration and corporate services sector, offering a platform uniquely suited to the needs of corporate service providers such as Apex Group and Waystone.
“Board Intelligence was the only solution that could accommodate our growing list of clients, flexibly, and without compromising the quality of service that we offered.”
Mick Hackett, Director of Corporate Secretarial Services
Read the case studyFinal thoughts
Choosing the right board portal isn't about ticking boxes. It's about finding a partner that understands the demands of governance and how best to make its solutions work for you. While other providers offer useful tools, Board Intelligence brings the insight, support, and flexibility to help your board excel.
Book a demo to see the platform in action.
FAQs
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How easy is it to switch from Diligent to Board Intelligence?
Switching board portal is simple and most organisations move across quickly, with little disruption. From preparing your internal business case to setting up your templates, migrating your materials, and training your directors, our onboarding team are with you every step of the way.
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What is the key difference between Board Intelligence and Diligent?
When you work with Board Intelligence you don’t just get a software tool — you get a partner. We’ve spent 20 years developing tools, services, methodologies, and best practices that improve the efficiency of governance processes and the effectiveness of boards. It’s not just about digitising packs — it’s about raising the quality of thinking around the board table.
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How does Board Intelligence use AI compared to Diligent?
Board Intelligence launched its first AI tool in 2022. We have more experience than any other board portal provider when it comes to developing AI-powered tools that make a difference to boards and governance teams. We don’t just use AI to reduce the admin burden; we use AI to improve efficiency and drive better governance standards and boardroom decision-making.
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Which platform is easier for board members and governance teams to use?
Board Intelligence is designed to make life easier for directors and governance professionals, so we’ve built a clean, uncluttered, and intuitive platform. In contrast, Diligent can feel complex and admin heavy. Independent review platforms back this up: on Capterra, Board Intelligence scores 4.8/5 for ease of use, compared to Diligent’s 4.6/5.
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What type of customer support and onboarding does Board Intelligence provide?
We provide high-quality service and personal support. Our team handles migration, trains administrators and directors, and offers ongoing help by phone or email. Unlike Diligent, where support can feel distant, we deliver service that’s responsive and tailored to your organisation’s needs. G2 users rate our support 9.6/10, making us one of the industry’s leaders in this regard.
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Is Board Intelligence more secure than Diligent?
Clients value knowing exactly where their data sits and that our security exceeds compliance requirements. That’s why we’ve built our business, processes, and products from the ground up with security as the number one priority. We are ISO 27001 certified and operate at the vanguard of best practice for information security and data privacy, which means we’re repeatedly selected as the preferred supplier to many of the most security-conscious organisations in the world.
Find out more in our guide to the security and resilience of the Board Intelligence platform.
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Who is Board Intelligence best suited for compared to Diligent?
Board Intelligence suits organisations that want more than a digital library. If you want to improve the quality of board papers, discussions, and decisions, and a partner who’ll support you on your governance journey, we’re the right fit.
What’s more, the Board Intelligence platform — with our client-first approach, intuitive tools, and flexible design — satisfies a wide range of use cases, from heavily regulated industries and complex global enterprises to high-growth scale-ups and non-profit organisations. We are also the market leader in the fund administration and corporate services sector, offering a platform uniquely suited to the needs of corporate service providers such as Apex Group and Waystone.
With the “easiest to use board portal on the market”, powered by enterprise-grade security, first-rate support, and features that set your board and governance team up to succeed.
Book a demonstration- A platform designed for performance as well as process: Board Intelligence delivers a cleaner, more intuitive experience and offers features that target the most painful board management time sinks. That’s why customers switching to Board Intelligence from Diligent report a 45% time saving.
- Best for boards who want more from their portal: Board Intelligence meets the needs of large enterprises, mid-market businesses, and non-profits alike, thanks to its flexible structure and AI-powered tools that enhance board effectiveness.
- Standout support and high-impact features: With 24/7 support and high-quality onboarding and enablement, Board Intelligence stands out for its customer focus and user adoption.
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